Privacy Policy
AOK runs recruiting and onboarding for insurance agencies. Each agency's data is kept separate, used only to run AOK for that agency, and never sold.
What we collect
- Agency accounts: owner and staff names, emails, cell numbers, and a hashed password (or a Google sign-in).
- Applicants and agents an agency adds or that apply through a connected job board: name, contact details, application answers, licensing and onboarding progress, messages, and meeting times.
- Billing: handled by Stripe. We keep the last four digits and the billing history, never the full card number.
- Usage: basic logs (pages opened, sign-ins, errors) to keep AOK secure and working.
How it's used
To run AOK for the agency: texting and emailing applicants on the agency's behalf, booking meetings, tracking onboarding, and billing. We don't sell personal information or use it for advertising.
Texts
People get texts only from the agency they applied to or joined. Agents who join through an invite choose whether to receive texts; it's never required. Reply STOP to any text to opt out, or HELP for help. Message and data rates may apply. We keep opt-out records so you're never texted again by mistake. Mobile numbers and consent are not shared with third parties for their marketing.
Who else handles data
Service providers that help run AOK, under contracts that limit their use: hosting (Railway), payments (Stripe), email delivery, and text delivery. We share data if the law requires it.
Keeping it safe
Each agency's data is separated, passwords are hashed, sensitive contracting documents are encrypted, and sessions can be ended from any device.
Your choices
Applicants and agents can ask the agency, or us, to see, correct or delete their information. Agencies can export or delete their data anytime; after an agency cancels, its data is deleted within 30 days except records the law requires us to keep.
Contact
reply to any email from AOK, or ask through your account